Returns and Exchanges

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at younikdesigns@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at younikdesigns@yahoo.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We do not accept returns or refunds on custom/personalized orders. Remember some items are customized/put together by hand so items may vary in detail and are not perfect. We allow up to 7 days upon delivery of order to report any defective, damaged, or missing product(s). Any requests after 7 days of delivery will be denied. Please take pictures and notify us immediately within 2-3 days, so we can try to work something out if it is our mistake. 

Once your order has been shipped it is the shipping company's responsibility to refund through placing a claim if they have lost or damaged the package.  You must email younikdesigns@yahoo.com and let us know that you did not receive your package and that you have started a claim on your end.  We will also start a claim on our end and send any proof and documentation the shipping company needs to process the claim and issue a refund for the lost or damaged items.  There is always a chance the shipping company finds the package and delivers even if they if they thought it was lost in the beginning so we will not be able to refund you until the claim is completed.   Once the claim is complete and the shipping compnay agrees to reimburse the amount owed we will send your refund.  We will not send a refund until we receive it from the shipping company.  We will send updates that we get on our end from the shipping company as they send them.  

Again Thank you soo much for ordering with us!  We appreciate your support of our small business ❤